Privacy Policy

Effective Date: August 15, 2026

At SEAMS Designer Baby & Kids, we respect your privacy and value the trust you place in us when shopping for your little ones. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, create an account, contact us, or place an order.

1. Information We Collect

We may collect the following information:

Personal Information: Your name, email address, phone number, billing address, and shipping address.
Order Information: Products purchased, payment method, order history, and transaction details.
Account Information: Login details and preferences when you create an account.
Technical Information: Your IP address, browser type, device information, operating system, and website activity.
Communication Information: Details provided when you contact our customer support team.

2. How We Use Your Information

We may use your information to:

Process and confirm your orders.
Arrange shipping and product delivery.
Provide order status and tracking updates.
Respond to customer inquiries and support requests.
Handle exchanges and discount-code claims.
Improve our website, products, and customer experience.
Detect and prevent fraudulent or unauthorized activity.
Send promotional offers, new collection updates, and newsletters when you have opted in.
Meet applicable legal, accounting, and regulatory requirements.

You may unsubscribe from marketing communications at any time.

3. Payment Processing and Security

Online payments are processed through secure third-party payment gateways. SEAMS Designer Baby & Kids does not directly store complete credit or debit card details on its servers.

We use SSL encryption and reasonable administrative, technical, and security measures to protect your information. However, no online transmission or storage system can be guaranteed to be completely secure.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, including:

Courier and delivery partners.
Payment gateways and financial service providers.
Website hosting and e-commerce service providers.
Analytics and marketing platforms.
Professional advisers or legal authorities when required by law.

These service providers receive only the information necessary to perform their services on our behalf.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Keep your shopping cart active.
Remember your preferences.
Improve website functionality.
Analyze website traffic and customer activity.
Measure the effectiveness of advertising and marketing campaigns.

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

6. Data Retention

We retain personal information only for as long as necessary to process orders, provide customer support, maintain business records, prevent fraud, and fulfil legal or regulatory obligations.

7. Your Rights

Depending on applicable law, you may have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Withdraw consent for marketing communications.
Unsubscribe from promotional emails at any time.

Some information may need to be retained for legal, accounting, security, or order-record purposes.

8. Third-Party Links

Our website may contain links to third-party websites or social media platforms, including Facebook, Instagram, YouTube, and TikTok. We are not responsible for the content, security, or privacy practices of these external platforms. We recommend reviewing their privacy policies before providing personal information.

9. Children’s Privacy

Our products are intended for babies and children, but our website and online store are intended for use by parents, guardians, and adults. We do not knowingly collect personal information directly from children without appropriate parental or guardian consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our business practices, website features, or legal obligations. Any revised policy will be published on this page with an updated effective date.